Thread: Expectations on T/A, response time, etc. - Here's an update

Originally Posted by bigtruckguy

yea I put in an order last sunday as well with no response yet. Should we resubmit order or just wait?

Friday before last here. I'll try again in a week of 2, I hope Eric did not relapse. Or maybe I just messed up the process who knows. crosses fingers.

No--I'm OK. Health hasnt been this good in 2+ years. Its just a big mess I have to clean up from the last six months or so of ups and downs. Totally out of some things on my list, have to replace my payment system as the reloads are becoming worse and worse, issues with my suppliers, etc. I spent the weekend ironing out some major issues with my main powder supplier that Ive been struggling with for over six months. We've had disputes about payments, late shipments, etc...and recently bad gh. Finally sorted out and I am working through everything this evening. I pulled the lists on Friday, until I get all emails caught up and orders processed. If you dont get a response by Wednesday (I'd like to promise tuesday/tomorrow, but I never know what i'm going to find when I open emails), please let me know.

We are definitely NOT closing. Im removing some hands from the operation, and downsizing just a tiny bit, so that service can go back to how it used to be. I am embarrassed at my current t/a and email response time-- I am working on implementing solutions to both of those problems right now. Again I apologize to everyone affected. I am doing all I can to remedy this situation as soon as humanly possible.

-Erik

Thanks for the head up Erik.