Made an order off the site about 5 days ago. Still waiting to be confirmed. Seems bit overly complicated and a long process for a simple bitcoin transfer. Firstly the bitcoin address supplied didn't work then took another day to receive another address to make payment. I think the whole chat/ update on ticket thing is pretty crap.
Email or wickr communications would be easier for payment since there's no automated bitcoin paying system like you'd find on other sites.

Just my 2 cents on that hopefully see an improvement for future orders. Would save having to click back into the site multiple times

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