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  • Page 2 of 3 FirstFirst 123 LastLast
    Results 11 to 20 of 26

    Thread: Customer service?

    1. #11
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      Quote Originally Posted by alucarddream View Post
      I just recieved an order from them last tuesday. Im sorry you had that issue.
      They have very reasonable prices and super fast turn around from what I hear. Both were factors in trying them out. I am disappointed it didn't work, they seem like legit guys.

      Sent from my SM-J327T1 using Tapatalk

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    4. #12
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      Quote Originally Posted by 907rider View Post
      I just used my credit card, through a good credit union.

      Sent from my SM-J327T1 using Tapatalk
      Damn I get orders in on a Weekly basis from them. They have always been super fast and very helpful to me. But I spend a lot of $ with them so that could be the factor for me. Talk to Customer Service see what they have to say, they've been very helpful so please 8f you do talk to them let us know. Not good to be Flagged for Fraud with no Explanation from them.

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    7. #13
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      Quote Originally Posted by RedWood1 View Post
      Damn I get orders in on a Weekly basis from them. They have always been super fast and very helpful to me. But I spend a lot of $ with them so that could be the factor for me. Talk to Customer Service see what they have to say, they've been very helpful so please 8f you do talk to them let us know. Not good to be Flagged for Fraud with no Explanation from them.
      I would be totally willing to give these guys another shot, it just feels like we got off on the wrong foot somehow. I'd love for them to talk to me and let me know what happened. I'll email them from my primary address this time to see if it can be addressed. Time was a factor in my purchasing decision, so it was pretty frustrating to be handled like so. I sure am glad everyone here is understanding of when a glitch occurs, makes life a little easier.

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    10. #14
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      Quote Originally Posted by 907rider View Post
      I would be totally willing to give these guys another shot, it just feels like we got off on the wrong foot somehow. I'd love for them to talk to me and let me know what happened. I'll email them from my primary address this time to see if it can be addressed. Time was a factor in my purchasing decision, so it was pretty frustrating to be handled like so. I sure am glad everyone here is understanding of when a glitch occurs, makes life a little easier.

      Sent from my SM-J327T1 using Tapatalk
      Yeah it’s definitely weird to hear! Definitely sorry that was your experience! I order a couple times a month and it’s always on a Sunday. Order ships Monday and I get Thursday. Like clockwork... I’ve never had to contact customer service before though... but it’s good to hear if a hiccup happens. Honest feedback is the best feedback.

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    13. #15
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      Ive used GPZ for years and gave med labs a try for the first time. They sent me half my order. So I called them they had me take pics of what I received ( Thought that was a little weird) and they would send me the rest of my order the next morning. They didn't reply to the email with pics I sent. It seemed like they forgot about me, I had to call them a few days later. To be fair I think they over nighted the rest of the order .So they handled there mistake.

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    16. #16
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      Quote Originally Posted by Skippy View Post
      Ive used GPZ for years and gave med labs a try for the first time. They sent me half my order. So I called them they had me take pics of what I received ( Thought that was a little weird) and they would send me the rest of my order the next morning. They didn't reply to the email with pics I sent. It seemed like they forgot about me, I had to call them a few days later. To be fair I think they over nighted the rest of the order .So they handled there mistake.
      I went ahead and went with gpz, I've heard good things about them too, including super fast ta's. But their shipping rates, damn! Definitely a little more spendy. I sure hope they pull through, hopefully by Saturday everything is here. I always try to go with board sponsors if I can, it's good to know they've been thoroughly vetted and whatnot. I'm good for this cycle now, maybe I'll try medlabs again a few months down the road!

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    19. #17
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      GPZ has always been good to me, but they stopped selling Nipro. I just looked and they only sell BD I'm personally not a fan of BD.

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    21. #18
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      Quote Originally Posted by 907rider View Post
      That is a very good question. I have had excellent interactions with several sponsors on this board, and I can't say enough good about BOP and it's members. I messed up the address by one number and immediately emailed them to correct it. I do have two gmail accounts, a primary and a backup, and I was having issues with the primary that day, so I sent the corrective email with my secondary. I'm thinking maybe that may have caused it to be flagged, who knows? Maybe they use a computer system to flag fraud and it didn't like that. Oh well. Be nice if they could communicate a little better. That too much to ask? Shrug

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      Get a secure email account

      Tutanota
      ProtonMail
      ^something like that

      It’s free -gmail is for personal stuff like amazon
      Secure email is for this type of stuff


      Sent from my iPhone using Tapatalk

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    24. #19
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      MedLab never has the products I’m looking for
      In stock ! I’ve tried every time but end up going with a different source
      I use 27g1/2inch pins
      I also stock up on 3cc and 1cc tubes luer-lok(that way I can use the pins on either size tube)

      MedLab never has one of these items ^ so I go elsewhere - tons of of places have this stuff so it’s pretty simple to come across

      Have heard MedLab is in point tho once you do place your order


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    27. #20
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      Quote Originally Posted by Sqwuidd View Post
      Get a secure email account

      Tutanota
      ProtonMail
      ^something like that

      It’s free -gmail is for personal stuff like amazon
      Secure email is for this type of stuff


      Sent from my iPhone using Tapatalk
      You are right. I thought about using my protonmail account for this transaction, don't know why I didn't. I musta been slow in the head this weekend lol

      Sent from my SM-J327T1 using Tapatalk

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