Thread: Customer service?

Originally Posted by sumguy

What payment method did you use?

I just used my credit card, through a good credit union.

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Originally Posted by 907rider

I just used my credit card, through a good credit union.

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Damn I get orders in on a Weekly basis from them. They have always been super fast and very helpful to me. But I spend a lot of $ with them so that could be the factor for me. Talk to Customer Service see what they have to say, they've been very helpful so please 8f you do talk to them let us know. Not good to be Flagged for Fraud with no Explanation from them.

Originally Posted by RedWood1

Damn I get orders in on a Weekly basis from them. They have always been super fast and very helpful to me. But I spend a lot of $ with them so that could be the factor for me. Talk to Customer Service see what they have to say, they've been very helpful so please 8f you do talk to them let us know. Not good to be Flagged for Fraud with no Explanation from them.

I would be totally willing to give these guys another shot, it just feels like we got off on the wrong foot somehow. I'd love for them to talk to me and let me know what happened. I'll email them from my primary address this time to see if it can be addressed. Time was a factor in my purchasing decision, so it was pretty frustrating to be handled like so. I sure am glad everyone here is understanding of when a glitch occurs, makes life a little easier.

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Originally Posted by 907rider

I would be totally willing to give these guys another shot, it just feels like we got off on the wrong foot somehow. I'd love for them to talk to me and let me know what happened. I'll email them from my primary address this time to see if it can be addressed. Time was a factor in my purchasing decision, so it was pretty frustrating to be handled like so. I sure am glad everyone here is understanding of when a glitch occurs, makes life a little easier.

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Yeah it’s definitely weird to hear! Definitely sorry that was your experience! I order a couple times a month and it’s always on a Sunday. Order ships Monday and I get Thursday. Like clockwork... I’ve never had to contact customer service before though... but it’s good to hear if a hiccup happens. Honest feedback is the best feedback.

I just recieved an order from them last tuesday. Im sorry you had that issue.

Originally Posted by alucarddream

I just recieved an order from them last tuesday. Im sorry you had that issue.

They have very reasonable prices and super fast turn around from what I hear. Both were factors in trying them out. I am disappointed it didn't work, they seem like legit guys.

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Ive used GPZ for years and gave med labs a try for the first time. They sent me half my order. So I called them they had me take pics of what I received ( Thought that was a little weird) and they would send me the rest of my order the next morning. They didn't reply to the email with pics I sent. It seemed like they forgot about me, I had to call them a few days later. To be fair I think they over nighted the rest of the order .So they handled there mistake.

Originally Posted by Skippy

Ive used GPZ for years and gave med labs a try for the first time. They sent me half my order. So I called them they had me take pics of what I received ( Thought that was a little weird) and they would send me the rest of my order the next morning. They didn't reply to the email with pics I sent. It seemed like they forgot about me, I had to call them a few days later. To be fair I think they over nighted the rest of the order .So they handled there mistake.

I went ahead and went with gpz, I've heard good things about them too, including super fast ta's. But their shipping rates, damn! Definitely a little more spendy. I sure hope they pull through, hopefully by Saturday everything is here. I always try to go with board sponsors if I can, it's good to know they've been thoroughly vetted and whatnot. I'm good for this cycle now, maybe I'll try medlabs again a few months down the road!

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GPZ has always been good to me, but they stopped selling Nipro. I just looked and they only sell BD I'm personally not a fan of BD.

MedLab never has the products I’m looking for
In stock ! I’ve tried every time but end up going with a different source
I use 27g1/2inch pins
I also stock up on 3cc and 1cc tubes luer-lok(that way I can use the pins on either size tube)

MedLab never has one of these items ^ so I go elsewhere - tons of of places have this stuff so it’s pretty simple to come across

Have heard MedLab is in point tho once you do place your order


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