Thread: Customer service?

I keep hearing about how good these guys are, excellent customer service and lightning quick ta's, yet I placed an order last weekend and the payment hasn't even processed yet. Nor are they responding to my inquires whatsoever. I went through them for their super quick service, because I need fast service atm. Should I keep waiting for them to pull through? It seems like everybody loves them. Maybe they're super busy right now. Still, an email would be nice. Might have to use another service if they can't get this order our in a timely fashion. It's not like I've been pestering them, I just have a need and it needs to be fulfilled pretty quick.

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Update: apparently my order was flagged for fraud and voided out. No further explanation or help. Oh friggen well. Maybe I'll try them again in the future since everyone talks about how awesone they are. Just went to a different vendor and payed $10 more for the same thing, but no issue's. Shit happens I guess. I would've appreciated more constructive help is all.

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Originally Posted by 907rider

Update: apparently my order was flagged for fraud and voided out. No further explanation or help. Oh friggen well. Maybe I'll try them again in the future since everyone talks about how awesone they are. Just went to a different vendor and payed $10 more for the same thing, but no issue's. Shit happens I guess. I would've appreciated more constructive help is all.

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Flagged by Medlabs? I wonder what that's all about....

Originally Posted by Bullseye Forever

Seems there’s a few arguments going on with some sponsers here lately


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I've noticed that too. Maybe it's because Mercury is in retrograde right now? Lol. I know we are all human, it's just sometimes a few more words or the teenseeist bit of help will go a long ways in making people happy.

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That is a very good question. I have had excellent interactions with several sponsors on this board, and I can't say enough good about BOP and it's members. I messed up the address by one number and immediately emailed them to correct it. I do have two gmail accounts, a primary and a backup, and I was having issues with the primary that day, so I sent the corrective email with my secondary. I'm thinking maybe that may have caused it to be flagged, who knows? Maybe they use a computer system to flag fraud and it didn't like that. Oh well. Be nice if they could communicate a little better. That too much to ask? Shrug

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Originally Posted by 907rider

That is a very good question. I have had excellent interactions with several sponsors on this board, and I can't say enough good about BOP and it's members. I messed up the address by one number and immediately emailed them to correct it. I do have two gmail accounts, a primary and a backup, and I was having issues with the primary that day, so I sent the corrective email with my secondary. I'm thinking maybe that may have caused it to be flagged, who knows? Maybe they use a computer system to flag fraud and it didn't like that. Oh well. Be nice if they could communicate a little better. That too much to ask? Shrug

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Get a secure email account

Tutanota
ProtonMail
^something like that

It’s free -gmail is for personal stuff like amazon
Secure email is for this type of stuff


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Originally Posted by Sqwuidd

Get a secure email account

Tutanota
ProtonMail
^something like that

It’s free -gmail is for personal stuff like amazon
Secure email is for this type of stuff


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You are right. I thought about using my protonmail account for this transaction, don't know why I didn't. I musta been slow in the head this weekend lol

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What payment method did you use?