Thread: United Airlines Passenger Dragged Off Plane

Lucky he wasn't Arab looking..

Bulk_cut i have to disagree. Its not as simple as that in this case (other cases yeh your probably right). Looking at the whole situation. They overbooked a flight. Then allowed those that booked the flight to board the flight. Then they said 4 staff members need to board the plane so 4 paying passengers needed to volunteer their seats for a later flight. 3 volunteered, but no one else wanted to leave. Its their right. No ones safety was as risk, united fucked up by overbooking and thats their problem, not the paying consumers problem. And their reasoning is unreasonable. So they proceeded to chose someone to eject at random. He refused and explained he is a doctor with patients to see. If anything that should have triggered them to choose someone else. Ultimately its uniteds fuck up, they should have fixed the issue at the gate before boarding. Very very poor customer service. And as for the treatment, this innocent man was treated like a criminal by security. Not securities fault that's their job.

I would love to be one of those lawyers on his case, the way united acted is a disgrace

Actually United handled it as they should. The enforement was fucked up. When you fly, you have no guarantees that the flight you pay for is the flight you will go on. Quite simply if United needs to get staff to another destination so that 100s of other flights are not delayed, you are risking the chance of being asked to deplane. When they choose who it is all based on ticket purchase, when was it bought, how much was paid. They don't go thru and select an individual based on any other parameters. This man was treated like a dog and someone needs to pay for that discretion. That being said, he was not co-operating. This country seems to have a tough time understanding that things co much better with co-operation and communication.

Originally Posted by Paradox

Lucky he wasn't Arab looking..

Bulk_cut i have to disagree. Its not as simple as that in this case (other cases yeh your probably right). Looking at the whole situation. They overbooked a flight. Then allowed those that booked the flight to board the flight. Then they said 4 staff members need to board the plane so 4 paying passengers needed to volunteer their seats for a later flight. 3 volunteered, but no one else wanted to leave. Its their right. No ones safety was as risk, united fucked up by overbooking and thats their problem, not the paying consumers problem. And their reasoning is unreasonable. So they proceeded to chose someone to eject at random. He refused and explained he is a doctor with patients to see. If anything that should have triggered them to choose someone else. Ultimately its uniteds fuck up, they should have fixed the issue at the gate before boarding. Very very poor customer service. And as for the treatment, this innocent man was treated like a criminal by security. Not securities fault that's their job.

I would love to be one of those lawyers on his case, the way united acted is a disgrace